NHTSA Complaint #10197386 — 1999 FORD TAURUS

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10197386
Vehicle	1999 FORD TAURUS
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	July 12, 2007
Date Filed	July 24, 2007
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING 1 MPH, THE PASSENGER SIDE FRONT TIRE BLEW OUT. THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE AND CAUSED IT TO FLATTEN. THE VEHICLE WAS TOWED TO A GAS STATION. HE SPOKE WITH THE LOCAL FORD DEALER AND THEY ADVISED HIM TO BRING THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE PARTS FOR FREE, HOWEVER, THEY WOULD NOT REIMBURSE HIM FOR THE TOW AND THE NEW TIRE. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 152,000.

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