NHTSA Complaint #10197273 — 2000 VOLKSWAGEN PASSAT

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10197273
Vehicle	2000 VOLKSWAGEN PASSAT
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	July 21, 2007
Date Filed	July 23, 2007
Mileage	110,470 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I JUST BOUGHT MY DAUGHTER A NEW "USED" VEHICLE. BECAUSE IT IS OVER 5 YEARS OLD, THE VEHICLE IS SOLD "AS IS" - NO WARRANTY. SINCE GETTING THE CAR HOME, IN THE FIRST 120 MILES I DROVE, NOT 1, BUT 2 WINDOW REGULATORS BROKE CREATING A LOAD CRASHING NOISE AND A SAFETY CONCERN. THE NOISE CAUSED ME TO BRAKE SUDDENLY SINCE I DID NOT KNOW WHERE THE NOISE CAME FROM. FORTUNATELY, THE VEHICLES BEHIND WERE ABLE TO STOP WITHOUT CRASHING, BUT IT WAS A VERY UNSAFE CONDITION. THE CAR IS IN THE REPAIR SHOP RIGHT NOW AND THE ESTIMATED REPAIR IS COST $501.75. I HAVE BEEN DRIVING FOR 35 YEARS AND IN MY LIFETIME, I HAVE NEVER SEEN A VEHICLE HAVE 2 WINDOW REGULATOR FAILURES WITHIN A ONE HOUR TIME SPAN, ALSO WITHIN A 20 MILE DRIVING SPAN. IT SEEM TO ME THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED AND REPLACED BY VOLKSWAGON. ALL THIS AFTER I JUST SPENT $7000.00 FOR THIS VEHICLE. IN DOING RESEARCH, I SEE THIS IS A COMMON PROBLEM FOR VOLKSWAGON. *JB

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