NHTSA Complaint #10197119 — 2002 KIA RIO CINCO

REFER TO NHTSA CAMPAIGN NUMBER: 04V179000 IN JANUARY 2007, I TOOK MY VEHICLE (2002 KIA RIO) TO RAY CARTER KIA DEALERSHIP AT 6373 BLANDING BLVD, JACKSONVILLE, FL 32244, BECAUSE THE ENGINE WOULD NOT IDLE AND WOULD SOMETIMES CUT OFF DURING ACCELERATION. THE SERVICE TECH TOLD ME I NEEDED THE 60,000 MILE MAINTENANCE SERVICE WHICH INCLUDED REPLACING THE TIMING BELT, OIL CHANGE, TIRE BALANCE, THROTTLE CLEANING, FUEL ADDITIVE, FRONT AND REAR AXLE OIL, TRANSFER CASE OIL, ETC ETC AND A WHOLE HOST OF OTHER NON-ENGINE RELATED INSPECTIONS. THIS WAS AT A COST OF $759.65. I LEFT THE DEALERSHIP BELIEVING IT WAS FIXED, HOWEVER, THE SAME PROBLEM KEPT RETURNING. TODAY, 21 JULY 2007, I WENT BACK TO RAY CARTER KIA FOR THE SAME PROBLEM AND THEY PERFORMED AN OIL AND FILTER CHANGE, TIRE PRESSURE ADJUSTMENT AND TOPPED OFF FLUIDS AT A COST OF $77.75. THEN THEY TOLD ME I NEEDED A NEW IDLE CONTROL SOLENOID AT A COST OF $573.74. I ASKED THEM ABOUT THE $759 I PAID BACK IN JANUARY TO FIX THE SAME PROBLEM AND ALL THEY SAID WAS IT WAS FOR THE 60,000 MILE CHECKUP. OF NOTE, DURING THIS VISIT, THE SERVICE MANAGER MENTIONED SOMETHING ABOUT A RECALL FOR THE KIA RIO'S FUEL SYSTEM/GASOLINE DELIVERY. WHEN I GOT HOME I LOOKED UP THE RECALL ON THE INTERNET AND FOUND IT ALONG WITH THIS SITE OF COURSE. WHAT DO I NEED TO DO IN ORDER TO GET THE FUEL SYSTEM/GASOLINE DELIVERY SYSTEM REPLACED IAW THE RECALL? I ALSO BELIEVE I AM ENTITLED TO THE MONIES I PAID FOR SERVICES NOT RENDERED. *TR