NHTSA Complaint #10196862 — 2001 LINCOLN LS

TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE THROTTLE BODY ASSEMBLY, WHICH LEADS FROM THE ACCELERATOR TO THE MOTOR, COMPLETELY FELL APART. AS A RESULT, THE VEHICLE SHUT OFF AND THE ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOOR. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IN ORDER TO REPAIR THE COMPONENT, THE ENTIRE UNIT NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. IN ADDITION THE CONTACT HEARD THE SOUND OF GLASS CRACKING WHEN ATTEMPTING TO ROLL UP THE WINDOW. SHE STATED THAT THE WINDOW FELL DOWN INTO THE DOOR PANEL. THE DEALER STATED THAT NOTHING COULD BE DONE BECAUSE IT WAS NOT UNDER WARRANTY. AS A RESULT, THE REPLACER UNIT OF THE AUTOMATIC WINDOWS UNIT WAS REPLACED. THE CONTACT ALSO STATED THAT THE COIL THAT LEADS TO THE TRANSMISSION NEEDED TO BE REPLACED, HOWEVER, THE WARRANTY WAS EXPIRED. THE CURRENT MILEAGE IS 110,000 AND FAILURE MILEAGE WAS 90,000.