NHTSA Complaint #10196748 — 2000 CHRYSLER 300M STEERING:RACK AND PINION

Complaint Details

ODI Number	10196748
Vehicle	2000 CHRYSLER 300M
Component	STEERING:RACK AND PINION
Date of Incident	July 22, 2003
Date Filed	July 18, 2007
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD CLUNK. THE STEERING WHEEL TURNED, BUT THE WHEELS FAILED TO TURN. THE REPAIR SHOP STATED THAT THE CAUSE OF FAILURE WAS THE RACK AND PINION. THE RACK AND PINION FAILED ONCE BEFORE. THE CURRENT MILEAGE IS 44,444 AND FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE SECOND TIME THE INCIDENT HAPPEND, THE BOLTS SHEARED WHILE DRIVING. UPDATED 08/15/07. *JB

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