NHTSA Complaint #10196449 — 2005 CHEVROLET UPLANDER STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10196449
Vehicle	2005 CHEVROLET UPLANDER
Component	STRUCTURE:BODY:DOOR
Date of Incident	February 1, 2005
Date Filed	July 16, 2007
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2005 CHEVROLET UPLANDER. WHEN THE CONTACT CLOSED THE ELECTRONIC DOOR USING THE REMOTE, HE HEARD A BEEPING SOUND AND THE DOOR RE-OPENED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE DEALER SENT THE VEHICLE TO A BODY SHOP AND THEY ALIGNED THE DOOR. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED. THE DEALER ALIGNED THE DOOR, HOWEVER, THE PROBLEM RECURRED APPROXIMATELY TWO MONTHS LATER. THE CONTACT OPENED THE DOOR AND A BLACK CABLE POPPED FROM THE INSIDE OF THE DOOR TRACK, MAKING IT IMPOSSIBLE TO CLOSE THE DOOR. THE DEALER REPLACED THE PULLEY CABLE AND THE DOOR MOTOR. THE CURRENT MILEAGE IS 35,981 AND FAILURE MILEAGE WAS 2,000.

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