NHTSA Complaint #10195902 — 2001 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10195902
Vehicle	2001 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 24, 2006
Date Filed	July 10, 2007
Mileage	70,209 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

2001 DODGE DURANGO CHECK GAUGE AND OIL LIGHT CAME ON WHEN RIDING ON THE HIGHWAY DUE TO FAULTY OIL PUMP. **CW THE CONSUMER STATED THE ENGINE WAS TICKING AND MAKING A LOUD NOISE. THE CONSUMER STATED THAT BECAUSE THE PROBLEM WAS NOT DETECTED WHEN SHE FIRST TOOK THE VEHICLE TO THE DEALER, IT NOW NEEDS A NEW ENGINE. THE CONSUMER WAS INFORMED THE PROBLEM WAS FIXED, HOWEVER IN MAY 2007, THE CONSUMER NOTICED THE IDLE WAS OFF AND WHEN THE CONSUMER WOULD COME TO A STOP, THE VEHICLE WOULD NOT IDLE DOWN. WHEN THE CONSUMER APPLIED THE ACCELERATOR THERE WAS A NOISE COMING FROM THE TRANSMISSION. THE CONSUMER WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE, HOWEVER WHEN THE VEHICLE WAS RETURNED TO HER, SHE NOTICED THE IDLE WAS FIXED. THE VEHICLE HAS BEEN TO THE DEALER ON 4 SEPARATED OCCASIONS FOR ENGINE RELATED ISSUES. *JB

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