NHTSA Complaint #10195618 — 2001 FORD FOCUS

MY WIFE OWNS A 2001 FORD FOCUS LX,WE HAVE BEEN HAVING INTERMITTENT IGNITION PROBLEM WITH THIS CAR FOR MONTHS WHERE THE KEY DID NOT TURN THE IGNITION. I CALLED FORD SERVICE , AND THEY ADVISED TO REPLACE THE IGNITION WHICH WILL COST BETWEEN $380 AND $480. I COULD NOT AFFORD THIS,, AND LOST TIME AT WORK TO GO AND MESS WITH THE IGNITION. I HAD TO WIGGLE IT BACK AND FORTH ,SOMETIMES TAKING ME 2 HOURS, TO GET THE KEY TO TURN. I READ FORUMS ON THE INTERNET THAT MANY PEOPLE HAD THE SAME PROBLEM. WHY COULD NOT FORD REIMBURSE ANY COST OR DO THIS FOR CHEAPER THEN THE AMOUNT I WAS QUOTED. THE CARS WILL SIT IN THE DRIVEWAY UNTIL I COULD GET ENOUGH MONEY FOR REPAIRS. THE CAR WONT EVEN TURN NOW EVEN AFTER WIGGLING IT BACK AND FORTH, SO I MAY HAVE TO GET THE CAR TOWED TO THE DEALERSHIP.*AK