NHTSA Complaint #10195237 — 2001 VOLKSWAGEN JETTA

THE CAR WOULD INCREASE/DECREASE SPEED INCONSISTENTLY. ADDITIONALLY, THE EXHAUST SYSTEM WOULD SMELL HORRIBLE. THE CHECK ENGINE LIGHT WOULD BE ON/OFF INTERMITTENTLY AND I TOOK THE CAR TO THE DEALER FOR RECALL WORK. I WAS TOLD THAT I NEEDED TO REPLACE THE IGNITION COIL AND THAT IT WAS ALREADY DONE UNDER ANOTHER RECALL. TURNS OUT THAT IT WASN'T DONE UNDER A RECALL- I PAID FOR IT OUT OF POCKET AFTER THE RECALL WAS ISSUED FEBRUARY 03 BY VOLKSWAGEN. I CALLED VOLKSWAGEN TO FIND OUT IF I COULD BE REIMBURSED FOR THE COILS THAT I PAID TO INSTALL AND WAS TOLD THAT "MY VEHICLE DOES NOT QUALIFY FOR THE RECALL." THE PRESS RELEASE CLEARLY STATES THAT"ALL VOLKSWAGENS EQUIPPED WITH THE 2.8L ENGINE" QUALIFIES. NOW- I'M STUCK. I NEED TO PAY FOR NEW IGNITION COILS AGAIN AND NEITHER SET QUALIFIES FOR THE RECALL. A WEB SEARCH HAS TURNED UP MANY OTHER CONSUMERS THAT ARE DEALING WITH THIS SAME ISSUE WITH VW. IT'S A SAFETY HAZARD FOR THOSE OF US DRIVING VW AND OTHERS ON THE ROAD WITH US. THIS IS MY FOURTH JETTA AND MAY BE MY LAST BASED UPON MY EXPERIENCES IN GETTING THIS RESOLVED.*AK