NHTSA Complaint #10194698 — 2002 MAZDA MPV STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10194698
Vehicle	2002 MAZDA MPV
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	May 18, 2007
Date Filed	June 26, 2007
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 160.00 IN PARTS. BELOW IS THE CANADIAN RECALL NO: 2905L, DATE : 04/2005, MODEL: MAZDA MPV 2000-2004. SUBJECT: LIFTGATE STAY DAMPERS AND STUD BOLT REPLACEMENT. SUMMARY: NOTE: THIS RECALL IS APPLICABLE TO CANADIAN VEHICLES ONLY. ON CERTAIN VEHICLES, THE LIFTGATE STAY DAMPERS AND STUD BOLTS MAY RUST AND STICK TOGETHER, CAUSING THE STUD BOLTS TO BREAK OFF. IN THE WORST CASE, THIS CONDITION MAY ALLOW THE LIFTGATE TO SUDDENLY DROP DURING OPENING OR CLOSING, INJURING THE OPERATOR. CORRECTION: DEALERS WILL REPLACE THE LEFT AND RIGHT DAMPERS AND STUD BOLTS. *AK

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