NHTSA Complaint #10194269 — 2003 FORD E SERIES ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Complaint Details

ODI Number	10194269
Vehicle	2003 FORD E SERIES
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	May 20, 2007
Date Filed	June 26, 2007
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VI

Consumer Description

WHILE DRIVING THE VEHICLE IT STARTED TO MAKE A LOUD RATTLING SOUND AND STARTED TO LOOSE POWER, EVENTUALLY THE VEHICLE JUST SHUT DOWN AND WOULDN'T START AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE I WAS TOLD THAT THE CATALYTIC CONVERTER IS BAD. THE VEHICLE HAS BEEN AT THE DEALER SINCE MAY 21, 2007. THE PART HAS BEEN ON BACK ORDER SINCE THEN AND I WAS TOLD THAT IT WILL BECOME AVAILABLE ON JUNE 26, 2007. NOW AS OF TODAY JUNE 26, 2007, IT WAS PUSHED BACK TO AUGUST 25, 2007, BECAUSE IT'S AN ENGINEER PROBLEM. I AM OUT OF TRANSPORTATION AND THE DEALER OR FORD IS NOT ASSISTING ME IN MUCH OF ANYTHING RIGHT NOW!*AK

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