NHTSA Complaint #10193950 — 2005 HONDA ODYSSEY

I PURCHASED A 2005 HONDA ODYSSEY TOURING MODEL IN AUGUST 2005. WITHIN DAYS, I BEGAN TO HAVE PROBLEMS WITH A GRINDING NOISE IN THE FRONT BRAKES WHEN MAKING A HARD STOP OR STOPPING ON A DOWNWARD SLOPE. I HAVE ADDRESSED THE ISSUE ON MULTIPLE OCCASIONS WITH THE DEALER. INITIALLY, I WAS TOLD THAT THE BRAKE PADS WERE FAULTY AND WOULD BE REPLACED. AFTER THEY WERE REPLACED, THE PROBLEM STARTED AGAIN. NEXT THE DEALER TOLD ME THERE WAS GRAVEL IN THE PAD. THE LAST TIME I WENT IN, THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM AND THERE WAS NOTHING THEY COULD DO FOR ME. I ASKED THEM HOW MANY OTHER COMPLAINTS THEY HAD ON THIS ISSUE AND I DID NOT GET A RESPONSE. THE MANAGER BECAME HOSTILE AND WAS EXTREMELY RUDE. EVERYTIME I TAKE IT IN, I AM TOLD THAT THERE IS NOTHING WRONG BUT MYSTERIOUSLY, THE BRAKES ARE BETTER FOR A PERIOD OF TIME. I FEEL AS IF I PAID $37,000 FOR A VEHICLE THAT MAY NOT EVEN BE SAFE. HONDA MUST BE MADE TO DO SOMETHING ABOUT THIS PROBLEM. I HAVE RESOLVED TO TRADE THE VEHICLE IN AND BUY ANOTHER BRAND AS THE DEALER REFUSES TO HELP AND HAS RESORTED TO BEING DOWN RIGHT HOSTILE ABOUT THE SITUATION. *TR