NHTSA Complaint #10193922 — 2001 MITSUBISHI GALANT

I HAVE A 2001 BLACK MITSUBISHI GALANT AND LAST YEAR THE PAINT START OXIDIZING REALLY BAD. SO AFTER I HAD SEVERAL PEOPLE ADVISE ME THAT THE PAINT SHOULD NOT BE THIS WAY ON A 5 YR OLD CAR (AT THE TIME) I CALLED THE CORPORATE OFFICE. I WAS TOLD THEY WERE NOT AWARE OF ANY ISSUES WITH THE PAINT. I CALLED BACK A FEW MONTHS LATER AND WAS TOLD THEY WERE AWARE OF THE PROBLEM AND THAT I SHOULD TAKE IT TO THE LOCAL DEALER SO THEY COULD DETERMINE IF IT WAS DEFECTIVE. AFTER TAKING PICTURES THE DEALER AND CORPORATE AGREED THE PAINT JOB WAS DEFECTIVE. THEY HAD MY CAR FOR 1.5 WEEKS WITHOUT PROVIDING ME WITH A CAR TO DRIVE. I GOT MY CAR BACK TODAY AND THE AREAS THEY PAINTED LOOK GREAT, BUT THEY DIDN'T PAINT THE WHOLE CAR SO COLORS DO NOT MATCH. WITHIN A YEAR THERE IS GOING TO BE A HUGE DIFFERENCE. THE CORPORATE OFFICE SAID THEY REFUSE TO DO ANYMORE ABOUT IT. WHERE HAS CUSTOMER SERVICE WENT. I FOR ONE WILL NEVER BUY ANOTHER MITSUBISHI MADE PRODUCT AT ALL. IF YOU GOOGLE BLACK MITSUBISHI GALANTS WITH BAD PAINT JOBS YOU WILL SEE THAT THERE ARE HUNDREDS OF PEOPLE WITH THIS PROBLEM. IT LOOKS LIKE THE PROBLEM STARTED WITH THE 1999 MODELS AND CONTINUES TO THE 2001 MODELS. I'M SURE THE 2002'S WILL BE NEXT. I HAVE SEEN AT LEAST 5 MORE IN MY AREA WITH THIS PROBLEM AND WHEN I AM ABLE TO SPEAK WITH THE OWNERS I WILL ENSURE THAT THEY ARE AWARE THAT IT IS DUE TO A DEFECTIVE PAINT JOB.