NHTSA Complaint #10193864 — 2004 FORD MOUNTAINEER

THERE IS A CRACK THAT EXTENDS DOWN THE LIFTGATE ON THE 2004 FORD EXPLORER. I HAVE NO EVENTS LEADING UP TO THIS FAILURE. IF THIS CRACK IS NOT REPAIRED INEVITABLY THERE WILL BE WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE LIFT DOOR SUCH AS A FAILURE OF THE REAR WINDOW DEFROSTER AND REAR WINDOW WIPER. I WISH TO HAVE THIS FAILURE REPAIRED AT MY FORD AUTHORIZED DEALER AT YOUR COST. ADDITIONALLY, THE TWO REAR WINDOWS WILL NOT LET DOWN. I HAVE CHECKED THE FUSES AND HAVE REPLACED ONE THAT WAS BROKEN. IT SOLVED THE PROBLEM ONCE. THE PROBLEM RECURRED, AND I HAVE CHECKED THE FUSES AGAIN. THIS TIME NONE OF THEM WERE BROKEN. IF THIS PROBLEM WAS NOT REPAIRED, I BELIEVE ALL THE WINDOWS MAY EVENTUALLY BE FROZEN, POSSIBLY IN THE DOWN POSITION , CAUSING DAMAGE TO THE INTERIOR OR IN THE UP POSITION WHICH WAS NOT ACCEPTABLE FOR GOING THROUGH DRIVE ,THROUGH BANKING, FAST FOODS, TOLL BOOTHS, ETC. *AK MY THIRD COMPLAINT IS THAT MY TURN SIGNALS ARE