NHTSA Complaint #10193377 — 2007 FORD MUSTANG

I HAD FILED A COMPLAINT A FEW WEEKS AGO ( ODI# 10192797) ABOUT THE POWER STEERING PUMP FAILURE ON MY 2007 MUSTANG GT WHICH HAD 270 MILES ON IT. THE DEALERSHIP REPLACED THE PUMP UNDER THE WARRANTY AND I HAD MENTIONED A PROBLEM WITH THE FRONT END ALSO. I RETURNED THE CAR TO THE DEALERSHIP AND TO MY DISMAY, WAS TOLD THAT THEY HAD TO REPLACE MY FRONT STRUTS, THEY EXPLAINED THAT THIS WAS THE CAUSE OF MY ALIGNMENT ISSUE. THEY FURTHER EXPLAINED TO ME THAT THEY THINK THAT WHILE MY CAR WAS BEING TRANSPORTED VIA TRAIN, THAT THEY TIED THE CAR DOWN TOO TIGHTLY CAUSING STRESS ON THE STRUTS AND CASTERS CAUSING THE ALIGNMENT AND STEERING WHEEL ISSUES. THE WORK HAS BEEN COMPLETED AND COVERED UNDER WARRANTY AND ALTHOUGH THE ALIGNMENT ISSUE HAS BEEN SOLVED AND THE STEERING WHEEL BACK IN ITS NORMAL POSITION I HAVE NOTICED A THUMPING NOISE FROM THE RIGHT FRONT WHEN GOING OVER BUMPS, ALMOST LIKE A BAD STRUT MOUNT OR SOMETHING. IN ALL FAIRNESS TO THE DEALERSHIP WHO IS FIXING MY CAR, THEY HAVE BEEN EXCELLENT WITH ME AND THIS HAS ALL BEEN COVERED UNDER WARRANTY . MY CAR NOW HAS 1,700 MILES ON IT AND AM WORRIED I MAY HAVE TO SWAP IT OUT FOR ANOTHER WHICH I REALLY DO NOT WANT TO DO AT THIS POINT, IT TOOK A LOT OF RESEARCH TO MIX AND MATCH ALL THE COLORS AND THE OPTIONS THAT MY CAR HAS. *TR