NHTSA Complaint #10192800 — 2004 FORD F-150 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10192800
Vehicle	2004 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 17, 2007
Date Filed	June 8, 2007
Mileage	53,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F150. WHEN DRIVING 35 MPH THE VEHICLE STALLED AND WAS DRIVING HARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SPARK PLUGS WERE REPLACED. THE DEALER STATED THAT THE SPARK PLUG IN CYLINDER FIVE WAS BROKEN IN HALF. THE CURRENT MILEAGE WAS 53504 AND THE FAILURE MILEAGE 53500. THE ENGINE SIZE, AND POWER-TRAIN WERE UNKNOWN. THE CONSUMER STATED THAT HE DIDN'T UNDERSTAND HOW THIS DEFECT COULD HAPPEN. HE CONTACTED THE DEALER ABOUT REPAIRS BUT WAS INFORMED BY THE DEALER NOT PERFORM THE REPAIRS HIMSELF BECAUSE HE WOULD NOT BE ABLE TO DO IT. THE CONSUMER STATED WHILE TRYING TO PERFORM THE REPAIRS ON THE TRUCK SPARK PLUG #5 WAS BROKEN AND THE MORE HE TRIED TO FIX THE TRUCK THE MORE TROUBLE HE HAD. THE CONSUMER STATED HE HAD TO TAKE THE VEHICLE TO THE DEALER TO BE REPAIRED AND THAT A PRICE WAS AGREED UPON. THE CONSUMER STATED THAT HIS CONFIDENCE HAD BEEN SHAKEN WITH FORD AND AN INVESTIGATION SHOULD BE DONE. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 07/23/07 *TR

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