NHTSA Complaint #10192678 — 2007 JEEP WRANGLER 4-DR 4X4

THE PROBLEM HAS OCCURRED THREE TIMES NOW. THE FIRST TIME WAS ABOUT 2 MONTHS AFTER PURCHASING THE JEEP ON INTERSTATE 95 ON CRUISE CONTROL AT ABOUT 70MPH. THE JEEP STALLED, RADIO CUT OFF, EVERYTHING WENT BLANK, AND RAPIDLY DEACCELERATED. THEN THE WHOLE DASH LIT BACK UP, IT RESTARTED ON ITS OWN AND THE RPMS WENT WAY UP THEM RESUMED AS NORMAL WITH A JERK BACK INTO GEAR. I NEARL WAS REAR ENDED BY A TRUCK TAILING RIGHT BEHIND ME WHO HONKED, SLAMMED BRAKES AND JERKED AROUND ME. I TOOK IT TO THE DEARLERSHIP FOR AN OIL CHANGE AND REPORTED THE PROBLEM. THEY TOLD ME THERE WERE NO OTHER REPORTS ON TSB AND THE COMPUTER FOUND NO PROBLEM, NOR COULD THEY DUPLICATE IT SO IT MUST HAVE BEEN "WORKING IT'S KINKS OUT". I TOOK IT HOME. ABOUT TWO MONTHS LATER IT ONCE AGAIN DID THE SAME THING IN STOP AND GO TRAFFIC AT ABOUT 25 MPH ON INTERSTATE 495. THIS TIME I HAD TO PUT IT IN PARK, PEOPLE HONKING AND CURSING AND RESTART IT. I DIDN'T TAKE IT IN BECAUSE I FEARED THE SAME RESPONSE. THE THIRD TIME ABOUT ABOUT 2 MONTHS LATER WHEN MY HUSBAND WAS DRIVING ME AND GUEST FROM ENGLAND ON INTERSTATE 95 AGAIN, NOT ON CRUISE CONTROL AT ABOUT 65 MPH. IT REPEATED THE ACTION FROM THE FIRST INCIDENT. IT'S BEEN THERE FOUR DAYS NOW FOR THE SECOND TRY AT CORRECTION WITH NO UPDATE AND FAILED RETURNED CALLS FROM THE SERVICE MANAGER ON AN UPDATE.