NHTSA Complaint #10192344 — 2003 HONDA CIVIC

OWN 2003 HONDA CIVIC EX BOUGHT NEW IN NOVEMBER 2002 FROM DCH HONDA OF OXNARD, CA. THREE WEEKS AGO TOOK CAR THERE FOR SRS INDICATOR BEING LIT CONSTANTLY WHILE VEHICLE WAS IN OPERATION. AT TIME OF SERVICE, LIGHT HAD BEEN LIT CONSTANTLY FOR ONE WEEK- NEVER CLEARED. AT SUBJECT DEALERSHIP, WAS TOLD AFTER VEHICLE BROUGHT INTO SERVICE AREA, LIGHT NOT LIT. FOUND "NO CODES STORED AT THIS TIME." DON'T KNOW SRS CIRCUITRY DESIGN-UNSURE IF SRS INDICATOR LATCHES UPON FAILURE AND CAN ONLY BE CLEARED BY SOME PROCESS. IF LATCHES, FEEL IT REASONABLE ASSUMPTION THAT IT COULD HAVE BEEN CLEARED BY SERVICE TECH'S. PRESUME NO DETAILED DIAGNOSTICS PERFORMED, AS WAS NOT CHARGED TYPICAL $95 FOR THAT SERVICE, PER OTHER DEALERSHIP INQUIRY. WILL NOT RETURN TO DCH HONDA AS RECEIVED SUBSTANDARD CUSTOMER SERVICE AND DCH AUTO GROUP NOT ANSWERED INQUIRIES CONCERNING NHTSA ACTION NUMBER PE05043 (OR OTHER ACTION) APPLICABILITY FOR NO-COST FIX. READ ON INTERNET SEVERAL HONDA/ACURA OWNERS HAVE HAD LIGHT COME ON AND SOME HAVE BEEN SUBJECT TO CASCADING REPAIR COSTS (EASTER-EGG TROUBLESHOOTING) IF NO CODES UNCOVERED. HAVE HEARD THAT BATTERY DRAIN MIGHT BE CULPRIT, ALTHOUGH HAVE NO PROBLEM CRANKING VEHICLE AND HAVE LESS THAN 40K MILES. APPRECIATE KNOWING IF NHTSA ACTION EXISTS TO HAVE FIXED W/O CASCADING REPAIR APPROACH. NOTICED YELLOW MODULAR CONNECTORS UNDER FRONT SEATS (PRESUME P/O SRS SYSTEM) EXPOSED AND SUBJECT TO CONTACT W/SLIDING/ROLLING FLOORBOARD ITEMS. POSSIBLY INTERMITTENT, NO FAULT CODE-RELATED LIGHT LATCHES OR IS CONSTANT DUE TO INTERMITTENT CIRCUIT DISCONTINUITY FROM STRESS TO EXPOSED CONNECTORS/CABLING. PROBLEM STILL PRESENT AND NEED TO GET IT REPAIRED PRONTO, BUT CAN'T AFFORD DEALERSHIP EXPERIMENTS WITH MY ONLY CAR. HAVE NOT HAD A FRONT-END COLLISION, NOR TAMPERING, NOR MAINTENANCE LAPSES (HAVE ADHERED TO ALL PREVENTIVE SERVICE REQUIREMENTS PLUS MORE). APPRECIATE ANY HELP YOU CAN PROVIDE. *TR