NHTSA Complaint #10191694 — 1998 CHEVROLET MALIBU

MY CAR IS A 1998 MALIBU LS. IT HAS 49,500 ORIGINAL MILES ON IT. IN 2006 I HAD PROBLEMS WITH THE TRANSMISSION, IT DIDN'T WANT TO SWITCH GEARS RIGHT AWAY. I TOOK IT TO OUR GM DEALER AS I HAD A WARRANTY. THEY PUT IT ON A COMPUTER, COULDN'T FIND ANYTHING, THEY STATED IT WAS DOING THE THINGS I SAID, BUT THOUGHT IT WAS JUST A GLICH AND WOULD GO AWAY. 5-17-07, SOMETHING FINALLY HAPPENED TO THE TRANSMISSION,THE CAR DIDN'T WANT TO GO ANYWHERE. I COASTED MY CAR TO THE GM DEALER AND TOLD THEM WHAT HAPPENED. THEY CALLED AND STATED THEY OPENED THE TRANSMISSION AND FOUND IT WAS A STUCK BODY VALVE. I TOLD THEM TO FIX IT AS IT WAS STILL UNDER WARRANTY. THEY ALREADY HAD THE TRANSMISSION OPENED UP, THEY CALLED ME BACK AND SAID THE WARRANTY COMPANY SAID MY WARRANTY HAD EXPIRED 1-14-07. CAN'T BE, I HAD TILL AUGUST. I CALLED THE WARRANTY COMPANY. I BOUGHT MY CAR 8-8-98, I PURCHASED THE EXTENDED WARRANTY (5 YEARS) I HAD TILL 8-8-93. IN JANUARY OF 93, I GOT CALLS FROM MVP (MOTOR VEHICLE PROTECTION CORP) TELLING ME THAT I SHOULD START THINKING ABOUT A NEW WARRANTY AS MINE WAS TO EXPIRE THAT YEAR. I TOLD THEM I WAS OKAY TILL AUGUST. A GAL NAMED ABBEY TOLD ME THAT I COULD SIGN UP FOR THE WARRANTY AND THEY WOULD NOTE MY ACCOUNT, PUT ON HOLD TILL AUGUST WHEN MY WARRANTY WITH GMAC RAN OUT. I NOW COULD MAKE PAYMENTS ON THE NEW WARRANTY, IT WOULD BE PAID FOR BY AUGUST. I AGREED. NOW THIS COMPANY IS DENYING ME COVERAGE FOR THE REPAIRS TO MY CAR. THEY STATE THE WARRANTY EXPIRED 4 YEARS FROM THE DAY I MADE MY FIRST PAYMENT TO THE WARRANTY COMPANY. THAT WAS NOT WHAT ABBEY TOLD ME. SHE SAID THAT IT WOULD NOT GO INTO EFFECT UNTIL MY GMAC WARRANTY WAS DONE. NOW I HAVE TO PAY $1,300 FOR AN REM VALVE THAT WENT BAD IN MY TRANSMISSION PLUS LABOR. I FEEL I HAVE BEEN TAKEN BY THE DEALERSHIP AND WARRANTY COMPANY AND NO ONE WILL HELP ME. I'VE TRIED TALKING TO THE DEALERSHIP THEY SAY THERE IS NOTHING THEY CAN DO, I HAVE TO PAY IT. THE WARRANTY COMPANY IS RUDE TO ME & I FEEL THIS IS FRAUD.