NHTSA Complaint #10191611 — 2004 CHEVROLET W3500

SUSPENSION:REAR:SHOCK ABSORBER issue reported to NHTSA

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Complaint Details

ODI Number	10191611
Vehicle	2004 CHEVROLET W3500
Component	SUSPENSION:REAR:SHOCK ABSORBER
Date of Incident	May 22, 2007
Date Filed	May 24, 2007
Mileage	215,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

VEHICLE WAS TOWING A TRAILER. WHEN THE LEFT REAR SHOCK MOUNT BROKE OFF THE AXLE. THE BRAKE LINE IS BOLTED TO THE SHOCK MOUNT. WHEN THE MOUNT BROKE, IT TOOK OUT THE BRAKE LINE, WATCH RESULTED IN THE LOSE OF BRAKES. AFTER HAVING A WELDER LOOK AT THE BRACKET WE CAME TO THE CONCLUSION THAT THE WELDS FROM THE FACTORY WERE TO COLD TO PENETRATE THE BRACKET OR THE AXLE. WE PUT NEW BRAKE LINE ON AND REMOUNTED THE SHOCK BRACKET TO AXLE. WE REROUTED THE BRAKE LINE SO IT WAS NOT ON THE SHOCK MOUNT.

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