NHTSA Complaint #10191606 — 1999 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10191606
Vehicle	1999 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	May 19, 2007
Date Filed	May 23, 2007
Mileage	105,785 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I STARTED HEARING A CLICKING NOISE ON TURNING STEERING WHEEL ON THE 1999 CHRYSLER TOWN & COUNTRY. DEALER INSPECTED IT AND STATED THAT CLOCKSPRING MALFUNCTIONED AND IT NEEDED TO BE REPLACED UNDER LIFETIME WARRANTY. ON THE DAY OF SCHEDULED REPAIR STATED THAT AIR BAGS MALFUNCTIONED, SHOULD START BEFORE THEY WILL REPLACE CLOCKSPRING. I AM NOW INTERMITTENTLY HEARING A CHIME SOUND ON TURNING THE WHEEL. I AM WORRIED ABOUT SAFETY OF VEHICLE AND RISK OF INJURIES IN VIEW OF POTENTIAL AIRBAG MALFUNCTION. I THINK THAT CHRYSLER' S APPROACH TO THIS PROBLEM IS PUTTING MINE AND MY FAMILY'S LIFE AT RISK. *AK

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