NHTSA Complaint #10191322 — 2003 TOYOTA COROLLA

TL*THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 65 MPH. THE DEALER STATED THAT HE NEEDED A CATALYTIC CONVERTER AND PERFORMED THE REPAIR, IN ADDITION TO A NEW OXYGEN SENSOR. THE LIGHT REMAINED OFF FOR APPROXIMATELY THREE WEEKS BEFORE IT ILLUMINATED AGAIN. TOYOTA PERFORMED AN EXPENSIVE DIAGNOSTIC AND STATED THAT THE VEHICLE NEEDED A NEW CATALYTIC CONVERTER AND NEW SENSOR. THE CONTACT HAS SPENT OVER $1,500 ON REPAIRS. INITIALLY, TOYOTA WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. PRESENTLY, DUE TO THE AFTERMARKET FAILURE, TOYOTA IS ABLE TO PROVIDE A DIAGNOSIS. THE CONTACT FEELS THAT THEY ARE JUST MAKING AN EXCUSE TO NOT REPAIR HIS VEHICLE. THE CURRENT MILEAGE IS 147,000 AND FAILURE MILEAGE WAS 141,000.