NHTSA Complaint #10191199 — 2003 FORD FOCUS SUSPENSION

Complaint Details

ODI Number	10191199
Vehicle	2003 FORD FOCUS
Component	SUSPENSION
Date of Incident	May 15, 2006
Date Filed	May 18, 2007
Mileage	17,709 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD SEVERAL SQUEAKING NOISES COMING FROM THE FRONT OF THE VEHICLE. THE DEALER INSPECTED THE FRONT SUSPENSION AND FOUND THE SPRING RUBBING ON THE STRUT COVER. THE FAILURE AFFECTED THE FRONT SHOCKS ON BOTH SIDES OF THE VEHICLE. THE DEALER STATED THAT THE STRUT NEEDS TO BE REPLACED, BUT IT IS NOT UNDER WARRANTY. THE CONTACT HAD IT REPLACED AND PAID $550.62. THE CURRENT AND FAILURE MILEAGES WERE 17,709.

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