NHTSA Complaint #10190995 — 2003 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10190995
Vehicle	2003 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	November 25, 2005
Date Filed	May 17, 2007
Mileage	34,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT AFTER HE GETS AN OIL CHANGE, THE VEHICLE'S EXTERIOR AND INTERIOR LIGHTS BLOW OUT. AS OF MAY 17, 2007, THE DOME LIGHT IS CURRENTLY OUT AND HAS BEEN SINCE NOVEMBER 25, 2005. KIA MOTORS STATED THAT EVEN THOUGH HER VEHICLE WAS UNDER WARRANTY, SHE STILL HAD TO PAY FOR THE REPAIR COSTS. KIA ALSO STATED THAT IN ORDER TO KEEP HER WARRANTY, THE CONTACT WOULD NEED TO PAY $1,000 PLUS THE REPAIR COSTS. THE DEALER AND THE MANUFACTURER HAVE NOT PROVIDED A SATISFACTORY EXPLANATION AS TO WHAT IS CAUSING THE FAILURE. THE FAILURE HAS OCCURRED APPROXIMATELY EIGHT TIMES. SHE STATED THAT THE BATTERY HAD TO BE REPLACED EVEN THOUGH IT WAS ALSO STILL UNDER WARRANTY. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 34,600. THE DEALER STATED GAS PEDAL STICKS WHEN ACCELERATING . THE CONSUMER STATED SHE HD TO PURCHASE 2 BATTERIES. UPDATED 06/07/07 *TR

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