NHTSA Complaint #10190673 — 1997 DODGE RAM 1500

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10190673
Vehicle	1997 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	June 15, 2002
Date Filed	May 14, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

PURCHASED A USED 1997 DODGE RAM IN 2001. THE DASHBOARD BEGAN TO CRACK. NOW, THERE I WAS A LARGE HOLE WHEN PART OF THE DASHBOARD BROKE OFF, AND ANOTHER CRACK WAS BEGINNING TO FORM. WHEN I ASKED THE DEALER AND THE MANUFACTURER ABOUT THE PROBLEM I WAS TOLD THAT THIS ITEM WAS NOT COVERED UNDER WARRANTY AND THERE WAS NO RECALL ON THIS ITEM EITHER. I RESEARCHED PRICES ON A REPLACEMENT DASHBOARD, AND THEY WERE VERY EXPENSIVE, TIME CONSUMING, AND LABOR INTENSIVE PROJECT. THIS DASHBOARD SHOULD LAST MORE THAN FOUR YEARS , A FOUR YEAR OLD DASHBOARD SHOULD NOT BE FALLING APART. THERE WAS DEFINITELY A PROBLEM WITH THIS DODGE LINE OF EQUIPMENT. NOTE: I WOULD NOT HAVE BEEN AWARE OF THIS WIDESPREAD PROBLEM IF IT WERE NOT FOR CHANNEL 6 NEWS. *AK

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