NHTSA Complaint #10190361 — 2000 JEEP GRAND CHEROKEE

THE RESISTOR THAT ALLOWED THE BLOWER MOTOR TO WORK THE AIR CONDITIONER /HEATER MELTED THE WIRING HARNESS AND THE RESISTOR ITSELF, WHICH AT ANYTIME COULD CAUSE A FIRE ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS MEANT THERE WAS NO AIR CONDITIONING OR HEAT FOR THE AUTOMOBILE NOR DEFROSTER SYSTEM. THE COMPANY WAS ON A BACK ORDER FROM WHAT I WAS TOLD BY 1400 PARTS. THE JUNK YARDS DID NOT HAVE THIS RESISTOR, AND AFTER $180 AT NAPA I WAS ABLE TO GET ONE, AND THAT WAS HARD TO FIND ,AND I DIDN'T KNOW HOW LONG THIS ONE WILL LAST. AFTER RECEIVING THE PART THE BOX CONTAINED A HARNESS AND RESISTOR, THE HARNESS HAD ABOUT 10 PLUGGING TO WHERE I BELIEVE I WILL HAVE TO TEAR THE WHOLE DASHBOARD APART JUST TO CONNECT THIS HARNESS. I BELIEVE THIS SHOULD BE A RECALL FOR A FIRE HAZARD. AND TELL ME WHY CHRYSLER ISN'T SELLING THIS PART.*AK