NHTSA Complaint #10189591 — 2004 CHEVROLET MONTE CARLO

STEERING:COLUMN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10189591
Vehicle 2004 CHEVROLET MONTE CARLO
Component STEERING:COLUMN
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MO

Consumer Description

CLUNKING NOISE FROM THE STEERING COLUMN. SERVICE WRITER TOOK THE INFO & AN HOUR LATER INFORMED ME THAT PROBLEM WAS FIXED AND I OWED $108.00!!!! NO COMMUNICATION, NO ESTIMATE, NO NOTHING BUT THIS CHARGE, EVEN THOUGH I HAVE AN EXTENDED WARRANTY AND GM KNOWS ABOUT THIS PROBLEM. SAID THEY LUBED A NEOPRENE SEAL ON THE INTERMEDIATE SHAFT OF THE STEERING COLUMN. *TR

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