NHTSA Complaint #10189496 — 1999 DODGE RAM PICKUP

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10189496
Vehicle	1999 DODGE RAM PICKUP
Component	STRUCTURE
Date of Incident	March 1, 2002
Date Filed	May 2, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE DASHBOARD ON OUR 1999 DODGE RAM BEGAN FALLING APART IN 2002. CHUNKS OF THE DASHBOARD HAVE COME COMPLETELY OFF WHICH HAS CAUSED SEVERAL ELECTRICAL PROBLEMS INCLUDING TOTAL BLACKOUT OF THE HEADLIGHTS WHILE DRIVING AT NIGHT. IN ADDITION, SEVERAL SPEAKERS NO LONGER FUNCTION AND THE TILT STEERING WHEEL CAUSES ELECTRICAL MALFUNCTIONS WHEN IT IS NOT IN IT'S HIGHTEST POSITION. WE ASSUME A PIECE OF THE DASHBOARD HAS BECOME LODGED IN THE TILT MECHANISM AND IS PINCHING WIRES. THE DEALERSHIP DENIED MY REQUEST TO HAVE IT REPAIRED AT THEIR COST BUT OFFERED TO REPLACE THE DASHBOARD BUT THEY WERE GOING TO CHARGE ME OVER $500. MY PRIMARY CONCERN IS THE SAFETY OF DRIVING THIS VEHICLE AT NIGHT WHEN YOU NEVER KNOW WHEN THE HEADLIGHTS WILL GO TOTALLY OFF. I AM TRULY CONCERNED FOR THE SAFETY OF MY FAMILY AS WELL AS OTHERS I MAY BE PASSING ON THE ROADWAYS. *TR

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