NHTSA Complaint #10189364 — 1999 SAAB 9-3 CONVERTIBLE

DRIVING ON ROAD AND PASSENGER'S SIDE AIR BAG DEPLOYED ON ITS OWN IN AFTERNOON OF FRIDAY, APRIL 27TH. NO PASSENGER WAS IN THE SEAT. SAAB WAS IMMEDIATELY CONTACTED. CAR WAS TAKEN TO SAAB DEALER MONDAY MORNING. CAR WAS LEFT THERE ALL DAY AND SAAB CORP WAS TO HAVE THE CAR INSPECTED. NOTHING WAS DONE AND CAR WAS PICKED UP ON MONDAY EVENING. WE ARE DESPERATELY TRYING TO GET SAAB TO LOOK AT THE CAR BUT THEY ARE BEING DIFFICULT TO DEAL WITH. SAAB CORP IS NOT GIVING ANY INDICATION AS TO WHAT THEY ARE GOING TO DO TO FIX THE PROBLEM AND ENSURE IT DOES NOT HAPPEN AGAIN. SAAB CORP AND SAAB DEALER DO NOT HAVE A SENSE OF URGENCY TO GET THE CAR LOOKED AT. THE FEAR NOW IS THAT ANOTHER ONE MAY GO OFF UNEXPECTEDLY. DRIVERS EAR HAS NOT BEEN NORMAL SINCE THE INCIDENT. *TR