NHTSA Complaint #10188964 — 2006 FORD EXPLORER

I PURCHASED A 2006 EDDIE BAUER EXPLORER IN JUNE OF LAST YEAR AND HAVE HAD TRANSMISSION ISSUES WITH IT SINCE I HIT 1000 MILES. I HAVE HAD IT INTO THE DEALERSHIP 4 TIMES AND THEY HAVE ADJUSTED, REPLACED A COMPUTER, DID OTHER TRANSMISSION WORK AND THE VEHICLE STILL DEMONSTRATES THE SAME ISSUE. THIS PROBLEM HAPPENS DURING SHIFTING AND ON SLOW DOWN TO STOP. THE VEHICLE JERKS FORWARD AND SHIFTS VERY ROUGH BETWEEN GEARS. FORD MOTOR CORP HAS REFUSED TO ASSIST ANY FURTHER AND HAS ASKED ME TO BRING MY VEHICLE BACK AGAIN FOR THE 5TH TIME. THIS SITUATION IS VERY DANGEROUS AS THE VEHICLE DOES JERK FORWARD WHEN YOU STOP. I HAVE SMALL CHILDREN AND THIS HAS PUT ME INTO A SITUATION WHERE I FEEL LIKE MY CHILDREN ARE UNSAFE IN THIS VEHICLE DUE TO THE POTENTIAL TO REAREND SOMEONE IF THE CAR FAILS TO STOP PROPERLY. WHERE IS FORD WHEN IT COMES TO SAFETY AND CONSUMER LOYALTY??? THIS WAS MY THIRD FORD PURCHASE AND WILL MOST LIKELY BE THE LAST. A COLLEAGUE OF MINE ALSO PURCHASED THIS SAME VEHICLE AND IS EXPERIENCING THE SAME ISSUES. *JB