NHTSA Complaint #10188907 — 2002 JEEP GRAND CHEROKEE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10188907
Vehicle	2002 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 20, 2007
Date Filed	April 26, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

1)UNKNOWN, PURCHASED AS PRE-OWNED 2)VEHICLE WON'T START RIGHT AWAY, TURN KEY TO START THEN WAIT APPROX 10 SECONDS AND TRY AGAIN, TYPICALLY WILL THEN START, ALL OTHER ELECTRICAL PARTS WOULD COME ON. ON TWO OCCASIONS VEHICLE WAS TOWED BECAUSE IT WOULD NOT START AT ALL. ENTIRE ELECTRICAL SYSTEM WENT HAYWIRE, NO GAUGES, POWER WINDOWS AND LOCKS DID NOT WORK. HEAT/AC BLOWER RANDOMLY WORKS. 3)COMPUTER WAS REPLACED, STARTER WAS REPLACED, IGNITION SWITCH WAS REPLACED. PROBLEM STILL EXISTS, BUT MUCH MORE INFREQUENTLY. WAS ADVISED BY PHIL LONG JEEP REPAIR THAT THERE IS NO PART AVAILABLE TO REPAIR BLOWER ON HEAT/AC UNIT. WINDOWS FOG AND FREEZE, NO VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM FOR MANY MONTHS. COMPLETE FAILURE OCCURRED SOMETIME IN MARCH 2007. *TR

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