NHTSA Complaint #10188878 — 2003 NISSAN ALTIMA

TL*THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CRANK SHAFT SENSOR WAS CAUSING THE VEHICLE TO SHUT OFF. NISSAN STATED THAT SHE COULD HAVE THE VEHICLE REPAIRED. HOWEVER, THEY ONLY REPROGRAMMED THE UNIT AND DID NOT REPLACE THE SENSORS. ALSO, THEY ADVISED HER THAT THEY WOULD ONLY REPAIR THE VEHICLE ONE TIME. THE FIRST TIME THAT SHE CALLED NISSAN, THEY TOLD HER THAT HER CAR WAS APART OF THE RECALL. THE NISSAN REPRESENTATIVE TOLD HER THAT THE VEHICLE WAS NOT A PART OF THE RECALL DUE TO THE VIN, AND LATER STATED THAT WAS THE REASON WHY THEY REPROGRAMMED THE CRANK SHAFT SENSOR. THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE CURRENT MILEAGE WAS 56,900 MILES ON HER VEHICLE, AND IT WAS RELATED TO THE POWER TRAIN WARRANTY. NISSAN REFUSED TO REIMBURSE HER FOR THE REPAIRS. THE FAILURE MILEAGE WAS 38,000. *AK THE CONSUMER STATED NISSAN REPLACED THE SENSOR ON MAY 30, 2007 AT THE COST OF $230. THE CONSUMER STATED THE DEALER INFORMED THE CAUSE OF THE ENGINE SHUTTING OFF WAS DUE TO A BAD SPEED SENSOR. THE CONSUMER STATED THE DEALER REFUSE TO REIMBURSE THE CONSUMER FOR REPAIRS. UPDATED 07/06/07 *TR