NHTSA Complaint #10188563 — 2006 SPRINTER 3500

BEFORE I TOOK MY VEHICLE FOR ITS 6,000 CHECK UP OIL CHANGE. I BEGAN EXPERIENCING A LOT OF SHAKING IN THE WHEEL AND BRAKES. I NOTIFIED THE DEALERSHIP OF THIS ISSUE DURING THE 6K CHECK. THEY INFORMED ME IT WAS MY TIRE PRESSURE. A WEEK AND A HALF LATER I TOOK IT BACK TO DARCARS. THEN THEY INFORMED ME ONE TIRE HAD TOO MUCH AIR IN IT. THEN I TOOK IT BACK AGAIN THEY STATES THE ROTORS WHERE WORN BECAUSE I LET THE CAR SIT TOO LONG(???????????????) THAT WAS ONLY AFTER I WENT FOR A TEST DRIVE WITH THE SHOP MANAGER AND I TOLD HIM THRU CONVERSATION I DON'T DRIVE THE CAR THAT MUCH. SO, THEN THEY TURNED THE ROTORS WHICH I DEMANDED TO MEASUREMENT DOCUMENTED BEFORE AND AFTER THE WORK WAS DONE. THEN IT WAS THE SAME THING AFTERWARDS I CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE. THEN THEY CONTACTED DARCARS. THEN DARCARS MANAGER BOB TELLS ME THAT A TSB IS COMING OUT FOR BUSHINGS FOR THE BRAKES ON THE CHARGER AND THAT THE PARTS WILL BE IN AT THE END OF THE MONTH . MEANWHILE, THEY WILL CHANGE THE ROTORS (LET ME GUESS NOT THE PADS)AFTER THAT I HAVEN'T HEARD A THING FROM DARCARS OR DAIMLER BUT A CALL FROM DARCARS CUSTOMER SERVICE NOT THE MANAGEMENT. WELL YESTERDAY I WAS LEAVING WORK AND I BEGAN TO DRIVE THE CAR WITH THE WINDOW DOWN AND MUSIC DOWN. I HEAR SINGING NOISE FROM MY CAR. I AM TRULY DISTURBED. I NOTICED THAT DARCARS DODGE IN LANHAM, MARYLAND AND DAIMLER CHRYSLER WASTED NO TIME CASHING THE CHECK FOR MY CAR WHEN I PURCHASED IT. I WANT TO TAKE MY CAR TO ANOTHER DEALERSHIP THAT IS ALMOST A HOUR AWAY. I FEEL THAT I SHOULD BE COMPENSATED WITH A DEMO TO USE WHILE THEY FIX MY CAR. CAN I GET A NEW CAR ? *TR