NHTSA Complaint #10188495 — 2004 NISSAN MURANO ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10188495
Vehicle	2004 NISSAN MURANO
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 10, 2007
Date Filed	April 21, 2007
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

MY WIFE AND I NOTICED THAT THE HEATER BLOWER WAS ONLY BLOWING COLD AIR WHEN TURNED TO HIGH. ALSO, THE TEMPERATURE GAUGE WAS SHOWING ANYWHERE FROM EXTREMELY HOT TO VERY HOT. UPON INSPECTION OF THE COOLANT LEVEL RESERVOIR IT WAS SHOWING FULL. HOWEVER, THE RADIATOR WAS EMPTY AND TOOK 3/4 BOTTLE OF COOLANT TO REFILL. THEN I NOTICED THAT THERE WAS A PUDDLE OF COOLANT THAT HAD FORMED ON TOP OF A BOLT. WE ALSO COULD HEAR A NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I HAD THE DEALERSHIP INSPECT THE VEHICLE AND IT LOOKED TO THEM LIKE THE PULLEY BRACKET WAS BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDER-DESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. THIS IDLE PULLEY TENSIONER HAD THEN SEVERED THE COOLANT HOSE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND EVEN MORE SERIOUS CONSEQUENCES. *TR

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