NHTSA Complaint #10188382 — 2001 BUICK CENTURY

TL*THE CONTACT OWNS A 2001 BUICK CENTURY. THE VEHICLE'S INTAKE MANIFOLD GASKET FAILED AT LESS THAN 100,000 MILES ON A BRAND NEW ENGINE. THE CONTACT SMELLED ANTI-FREEZE AND BROUGHT THE VEHICLE TO A MECHANIC WHO CONDUCTED PRESSURE TESTING. THE FAILURE WAS DIAGNOSED AS THE MANIFOLD GASKET. IT IS A REPLACEMENT ENGINE AND IT IS DEMONSTRATING THE SAME FAILURE AS THE ORIGINAL ENGINE THAT WAS REPLACED AT 35,000 MILES BY ARBITRATION ORDER. BUICK HAS REFUSED TO PAY FOR ANY FAILED COMPONENTS CONCERNING THIS MOTOR, INCLUDING REPLACING THE CATALYTIC CONVERTER. THE CONVERTER WAS PLUGGED FROM THE ORIGINAL MOTOR FAILURE ALONG WITH THE SUBSEQUENT FAILURE FROM THE INTAKE MANIFOLD GASKET ON THE NEW MOTOR. THE POWER WINDOW REGULATOR FAILED IN JANUARY OF 2007 FOR THE SECOND TIME. THE CURRENT MILEAGE IS 145,000 AND FAILURE MILEAGE WAS 100,000.