NHTSA Complaint #10187838 — 2006 CHEVROLET IMPALA

LEASED 2006 IMPALA LT 3/06. 2/07-FIRST THING THAT HAPPENED WAS POWER STEERING LINE BLEW WHILE DRIVING ON HIGHWAY AT 70 MPH. HAD TOWED VEHICLE TO DEALERSHIP AND IT WAS FIXED. THEY LEFT ALL THE FLUID ALL OVER ENGINE AND BRAKES. SHORTLY AFTER, EXPERIENCED CLANKING NOISE FROM FRONT OF VEHICLE. TOOK TO DEALER FIRST TIME, THEY SAID THEY COULDN'T FIND THE CAUSE OF THE PROBLEM, COULD BE LEFT OVER POWER STEERING FLUID FROM THE BLOWOUT, CAUSING NOISE ON MOVING PARTS. ALSO NOTICED TIRES WERE WEARING. GOT OIL CHANGE AND 3RD TIRE ROTATION FOR VEHICLE. TIRES STILL WEARING IN FRONT AND NOISE BECOMING MORE PROMINENT IN FRONT. TOOK BACK TO DEALER, SAID IT WAS A TRANS AXLE PROBLEM, AND WAS ALSO CAUSING AN ALIGNMENT PROBLEM. THEY CORRECTED THE TRANS AXLE PROBLEM UNDER WARRANTY, BUT SAID THE ALIGNMENT AND EXCESSIVE WEAR ON TIRES WAS MY PROBLEM. THIS DIDN'T SEEM RIGHT, A PROBLEM ON THE VEHICLE CAUSED ANOTHER PROBLEM, BUT IT WAS MY RESPONSIBILITY. THEY SAID THEY ALIGNMENT WAS OK NOW. I ASKED IF THEY CHECKED AND THEY SAID NO, IT WOULD BE OKAY SINCE THE TRANS AXLE PROBLEM WAS CORRECTED. THEY SAID I COULD COMPLAIN, THEY JUST FOLLOW THE RULES FROM UP ABOVE. *AK