NHTSA Complaint #10187620 — 2000 BUICK CENTURY

TL*- THE CONTACT OWNS A 2000 BUICK CENTURY CUSTOM AND COMPLAINED ABOUT THE FOLLOWING PROBLEMS: THE LOWER INTAKE MANIFOLD GASKET, THE THERMOSTAT, AND WATER PUMP. THESE COMPONENTS HAD TO BE REPLACED BECAUSE THE VEHICLE WAS OVERHEATING. THE REAR BRAKE SHOES AND A LEAKING CYLINDER ALSO HAD TO BE REPLACED. THE REAR DRUMS, AND THE SWITCH ON THE DRIVER'S SIDE FOR THE POWER WINDOWS WHERE REPLACED DUE TO POSSIBLE FIRE CONCERNS. IN ADDITION, THE RIGHT OUTER TIE ROD END ON THE PASSENGER'S SIDE WHEEL WAS LOOSE AND HAD TO BE REPAIRED. SINCE THE VEHICLE WAS INHERITED IN 2003 ALL THE AFOREMENTIONED FAILURES HAD TO BE REPLACED OR REPAIRED STARTING IN 2005. THE CONTACT SPOKE WITH THE MANUFACTURER, AND THEY STATED THEY WOULD NOT REIMBURSE THE CONTACT BECAUSE THERE WAS NO RELATIONSHIP ESTABLISHED WITH THE DEALER SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 74,442, AND THE FAILURE MILEAGE WAS 64,218.*AK THE CONSUMER HAS PROVIDED INVOICES OF SERVICES AND CHECKED WITH GM TO SEE IF THERE WAS A RECALL ON THE GASKET MANIFOLD, HOWEVER SHE WAS INFORMED NO RECALL WAS ISSUED FOR THAT PART. UPDATE 05/10/07*TR