NHTSA Complaint #10186704 — 2003 VOLVO VHD

ABS MALFUNCTION BRAKE SHUTDOWN AND UNIT TURNED OF COMPLETELY WHILE DRIVING VEHICLE. COULD NOT MAINTAIN CONTROL OF VEHICLE. I PLACED VEHICLE IN COMPANY SHOP SEVERAL TIMES AND INCIDENT CONTINUED TO OCCUR NUMEROUS TIMES. I SPOKE TO SWIFT OPERATION MANAGER SCOTT JOHNSON LOCATED IN OCALA FLORIDA ABOUT PROBLEM AND NOTHING WAS DONE. I SPOKE TO RICK PICKARD SWIFT FLEET MANAGE IN OCALA OFFICER AND NOTHING WAS DONE. I SPOKE TO ROB WHO IS THE HEAD SHOP MANAGER OF THE OCALA OFFICE. I REQUESTED THAT THE VEHICLE BE SENT TO VOLCO TECHNICIANS AND NOTHING WAS DONE. THEY PLACE THE VEHICLE IN THE SHOP FOR THE FOURTH TIME IN THREE CONSECUTIVE WEEKS FOR THE SAME INITIAL PROBLEM AND NOTHING WAS DONE. FURTHERMORE IT STATES IN THE VEHICLE MANUAL OF VOLVO, IF TOTAL SHUTDOWN OF VEHICLE OCCURS AT ANY TIME PLEASE NOTIFY VOLVO DIRECTLY AS WELL AS DOT TO REPORT VEHICLE PROBLEMS TO PREVENT ANY OUTCOME OF AN ACCIDENT, INJURY OR DEATH. PAGE 134 OF VEHICLE MANUAL. *JB