NHTSA Complaint #10186557 — 2000 FORD TAURUS SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10186557
Vehicle	2000 FORD TAURUS
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	March 12, 2007
Date Filed	March 30, 2007
Mileage	71,282 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* - THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING THE VEHICLE AT 10 MPH SHE HEARD A LOUD NOISE. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY REPAIR SHOP. THE MECHANIC DETERMINED THAT THE REAR SPRING FAILED AND PUNCTURED THE REAR DRIVER'S SIDE TIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 71,282. THE MECHANIC REPLACED THE REAR COIL SPRINGS. THE VEHICLE WAS STILL MAKING NOISES, AND THE CONTACT WAS TAKING THE VEHICLE TO A FORD DEALER. THE CONTACT HAS THE REPAIR INVOICE. *AK THE CONSUMER STATES THAT GETTY SERVICE THE WRONG PART ON THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO WALLS FORD AND THEY REPAIRED THE VEHICLE. THE DEALER STATED THAT HE REPAIRED REAR STRUTS AND REAR SHOCK ABSORBER. THE SWAY BAR LINKS WERE REPLACED. UPDATED 05/04/07*TR

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