NHTSA Complaint #10186384 — 2001 FORD ESCAPE

TL*- THE CONTACT STATED THAT THE 2001 FORD ESCAPE XLT WIRES UNDER THE HOOD BURNED WHILE SITTING IN THE GARAGE OF HER HOME. SHE DROVE THE VEHICLE ONE HOUR PRIOR TO THE FIRE. THE ALARMS IN HER HOUSE WARNED HER OF THE FIRE. SHE CALLED THE LOCAL FIRE DEPARTMENT, AND THEY FOUND NO FIRE IN THE HOUSE. THEY THEN CHECKED THE GARAGE AND THEY SMELLED SOMETHING BURNING. THE FIREMAN OPENED AND NOTICED THE WIRES THAT WERE BURNING UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY, AND THEY INFORMED HER THAT OLD BRAKE FLUID LEAKED ON THE ABS, WHICH WAS THE CAUSE OF THE WIRES BURNING. THE VEHICLE WAS SERVICED FOR THE ABS LIGHT COMING ON, AND OFF AT THE LOCAL FIRESTONE, THEY REPLACED THE MASTER CYLINDER . THE WIRES BURNED WITHIN 24 HOURS OF THE REPAIR. THE TOWN AND COUNTRY DEALERSHIP GAVE THE CONTACT A LOANER VEHICLE, AND SHE FELT THIS WAS ODD. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT IT WOULD COST $2,416.12 TO REPAIR THE WIRES AND THE ABS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 67,508. *AK THE CONSUMER STATES THAT SHE WANTS TO BE REIMBURSED FOR ALL REPAIRS DONE TO HER VEHICLE AND HAS PROVIDED ALL INVOICES FOR REPAIR AND THE REPORT FROM THE FIRE DEPT. UPDATE 4/25/07*TR