NHTSA Complaint #10186057 — 1997 FORD EXPLORER

I HAVE BEEN HAVING A PROBLEM IN TALLAHASSEE GETTING TIRES THAT ARE NOT BROKEN, INTENTIONALLY PREINSTALLATION AT THE SIDEWALLS / AND THEN OVERPRESSURIZED ON A BIG RED TIRE MACHINE, SEE PREVIOUS COMPLAINT AGAINST TIRES PLUS, CONFIRMATION NO. 10181407. I REPLACED 4 BRIDEGSTONE DUELER ALENZAS ON 3/22/2007 WITH PATHFINDERS TRAIL A/P AT DISCOUNT TIRES IN TALLAHASSEE FL. THE ASSISTANT MANAGER, CHRIS CERGE, SAW THE DAMAGE DONE TO THE BRIDGESTONES BEFORE I BOUGHT THE PATHFINDERS FROM HIM. I SPECIFICALLY REQUESTED THAT MY NEW TIRES NOT BE MOUNTED VIA THE RED TIRE MACHINE, THAT HIS MECHANICS USED THE 1950'S METHOD OF MOUNTING THE NEW TIRES WITH A SCREWDRIVER. TECHNICIAN IGNORED MY REQUEST, AND MY NEW PATHFINDERS ARE BROKEN AT THE SIDEWALLS, WHICH CAUSES THEM TO DRIVE AND RIDE LIKE THEY HAVE 15,000 MILES ON THEM WHEN THEY ARE BRAND NEW. I WOULD LIKE A REPLACEMENT SET OF TIRES WHICH ARE NOT MOUNTED VIA THE RED TIRE MACHINE. NO TIRE, NO MATTER THE QUALITY, CAN WITHSTAND THE DAMAGE THAT THESE LOCALS ARE DOING TO THEM.*AK