NHTSA Complaint #10185419 — 2003 FORD FOCUS

THE KEY STUCK IN THE IGNITION SWITCH ON MY 2003 FOCUS PZEV. WHEN IT FINALLY RELEASED IT WOULD NO LONGER TURN. I HAD THE VEIHICLE TOWED BY AAA AND HAD A AAA LOCKSMITH COME TO REPAIR THE IGNITION WHICH I WAS TOLD IS NOT COVERED UNDER MY WARRENTY, AT A COST OF $300. THE LOCKSMITH SAID IT IS A COMMON PROBLEM ON THE FOCUS. ONE MONTH LATER THE LOCKSMITH HAD TO COME BACK OUT TO REPAIR IT AGAIN. A YEAR LATER I MUST TURN THE KEY BACK A NOTCH TO REMOVE IT FROM THE IGNITION. IT WILL COST ME ANOTHER $300 TO HAVE THE REPAIR REPEATED. THE LOCKSMITH SAYS THAT THE PROBLEM IS WITH THE PART ITSELF AND WILL CONTINUE TO HAPPEN.