NHTSA Complaint #10185174 — 2003 JEEP GRAND CHEROKEE

STEERING:COLUMN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10185174
Vehicle 2003 JEEP GRAND CHEROKEE
Component STEERING:COLUMN
Date of Incident
Date Filed
Mileage 42,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK

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