NHTSA Complaint #10184870 — 2005 SUZUKI FORENZA

LOW BEAM HEADLIGHTS WENT OUT. ONLY HIGH BEAMS WORK. ALL FUSES GOOD, REPLACED BULBS, STILL GOOD AND TO THIS DAY STILL UNFIXED. NO SERVICE DEPARTMENT IN JONESBORO ARKANSAS TO TEST ELECTRICAL SYSTEM TO FIND OUT WHY LOW BEAM HEADLIGHTS DO NOT OPERATE. NO RUNNING DAY LIGHTS EITHER. DAY LIGHT SWITCH SAYS ON BUT IS NOT ON. CONTINUING PROBLEM AND DO NOT DRIVE CAR AT NIGHT. *JB EMAIL INTERVIEW UPDATE (MAY 7, 2007):THE DEALER HAD TO TAKE THE DASHBOARD APART AND GET TO THE WIRING BEHIND THE FIREWALL. (THE AREA BEHIND THE GAUGES). THE LOW BEAM WIRING WAS BURNT AS WAS THE PLASTIC HARNESS SUZUKI USED TO KEEP THE WIRES TOGETHER. THE WIRING FOR THE LOW BEAM LIGHTS WAS CUT AND REATTACHED OUTSIDE THE HARNESS. THE MECHANIC HAD TO CALL SUZUKI TECHNICAL SERVICE TO DISCOVER THIS, AS THE DEALER ORDERED A LIGHT SWITCH ASSEMBLY FOR MY CAR. IT WAS REPLACED BUT STILL NO LIGHTS SO THAT WAS NOT THE PROBLEM. THE MECHANIC ALSO STATED SUZUKI KNOWS OF THIS BUT BECAUSE NO DAMAGE HAS BEEN REPORTED THEY DID NOT ISSUE A RECALL OF HARNESS. MY HARNESS WOULD OF CAUGHT THE CAR ON FIRE BECAUSE IT WAS BURNT AND MELTED. THE DEALER WAS VERY HELPFUL BUT DID NOT STATE ON INVOICE THE AREA THEY REALLY FIXED AND CHARGED SUZUKI WITH THE LIGHT ASSEMBLY FIXTURE ONLY. THE LIGHTS WORK FINE NOW BUT I WANDER IF THE OTHER WIRES ATTACHED TO THIS AREA WILL DO THE SAME THING.