NHTSA Complaint #10184849 — 2003 NISSAN ALTIMA

TL*- THE CONTACT STATED THAT WHEN SHE DROVE THE 2003 NISSAN ALTIMA;THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE SHOOK AND RATTLED GENERALLY WHEN SHE STOPPED AT A LIGHT. THE ROAD CONDITIONS WERENORMALLY CLEAR. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC, AND WAS ADVISED THAT THE CRANK SENSOR WAS THE REASON THAT THE VEHICLE SHOOK AND RATTLED. THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A RECALL ON THE CRANK SENSOR. THE NISSAN DEALERSHIP ADVISED THE CONTACT THE CRANK SENSOR WAS NOT THE REASON FOR THE VEHICLE SHAKING AND RATTLING. THE DEALERSHIP STATED THAT THE REASON FOR THE VEHICLE SHAKING WAS DUE TO THE HEADLIGHTS. THE CONTACT STATED THE DEALERSHIP REPAIRED THE HEADLIGHT HOWEVER, THE VEHICLE CONTINUED TO SHAKE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AGAIN AND THEY ADVISED HER IT WAS THE ENGINE ANGLE SENSOR THAT WAS CAUSING THE VEHICLE TO SHAKE. THE DEALERSHIP REPROGRAMMED THE SENSOR HOWEVER, THE VEHICLE CONTINUED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN AND THEY INFORMED THE CONTACT THAT THE MANIFOLD GASKET BEARING NEEDED TO BE REPLACED. THE CONTACT STATED THE VEHICLE CONTINUED TO SHAKE AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AGAIN AND THEY INFORMED THE CONTACT THE CRANK SENSOR NEEDED TO BE REPLACED. THE DEALERSHIP REPLACED THE CRANK SENSOR. THE VEHICLE NO LONGER SHAKES. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE FOR THE CRANK SENSOR HOWEVER, THE DEALERSHIP REFUSED TO REPLACE THE CRANK SENSOR AT NO ADDITIONAL COST. THE VEHICLE CURRENTLY HAS 81000 MILES.*AK UPDATED 04/12/07. *JB