NHTSA Complaint #10184221 — 2002 BUICK RENDEZVOUS

I HAVE A 2002 BUICK RENDEZVOUS AND I BELIEVE IT SHOULD BE RECALLED. WE HAVE HAD MANY PROBLEMS WITH THIS CAR! ON TOP OF OUR 400 DOLLAR A MONTH CAR PAYMENT WE CAN NOT AFFORD TO REPLACE ALL OF THESE PROBLEMS. OUR AC CONDENSER AND BLOWER DO NOT WORK PROPERLY. IN FACT ONLY THE TWO HIGHEST SETTINGS OF THE HEATER WORK ON OUR CAR. SO IT'S GREAT DRIVING HOURS TO CHRISTMAS KNOWING THAT OUR THREE YOUNG DAUGHTERS WILL EITHER BE FREEZING OR SWEATING. NEXT THE WHEEL BEARINGS WENT. THAT WAS GOING TO BE A VERY COSTLY REPAIR. WE PURCHASED A WHEEL BEARING AT STURDEVANTS TO HELP US SAVE MONEY. THEN WHEN THAT DIDN'T FIX THE PROBLEM WE BROUGHT IT INTO THE BUICK DEALERSHIP AGAIN. ONLY THEN DID THEY TELL US THAT THEY WERE RECALLED AND REPLACED THEM FOR FREE. THE 150 WE SPENT PERSONALLY TO BUY THE WHEEL BEARING? TOO BAD GM SAID. THE ELECTRICAL UNIT DOES NOT WORK PROPERLY. THE CAR WILL LOSE POWER OR NOT START AT ALL SOMETIMES LIKE THE BATTERY IS DEAD, BUT THEN IT WILL WORK FINE 20 MINUTES LATER. MY KIDS LOVE SITTING IN A COLD CAR WHEN IT'S 20 BELOW ZERO HERE IN SOUTH DAKOTA FOR 20 MINUTES UNTIL OUR CAR DECIDES TO START. THIS IS GREAT FOR THE 8 MONTH OLD BABY. A SMALL GUST OF WIND HIT OUR CAR DOOR WHEN WE WERE GETTING OUT AND NOW THE WHOLE DARN THING IS OFF IT'S TRACK AND RUINING THE FRONT PANEL OF OUR CAR. WE CAN BARELY GET THE DOOR OPEN AT ALL. ANOTHER REPAIR WE CAN NOT AFFORD. EVERY SPARE DOLLAR THAT WE HAVE GETS PUT INTO THIS [XXX] CAR. WE PAY 400 DOLLARS A MONTH IN CAR PAYMENTS AND THE REST OF OUR MONEY FIXING IT. TOO BAD FOR MY DAUGHTERS THAT WE CAN'T AFFORD TO PUT MONEY IN THEIR COLLEGE FUND UNTIL WE GET A RELIABLE CAR. ONLY 3 MORE YEARS LEFT ON OUR LOAN. WONDER IF THE WHOLE [XXX] THING WILL BLOW UP BEFORE WE GET IT PAID OFF. WE'VE ONLY OWNED IT 7 MONTHS!!!!!!*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR