NHTSA Complaint #10184034 — 2005 CHEVROLET UPLANDER

TL* - THE CONTACT CALLED REGARDING THE 2005 CHEVROLET UPLANDER. THE CONTACT STATED THAT THE POWER SLIDING DOOR OPENED AND CLOSED UNEXPECTEDLY. THE CONTACT TOOK THE VEHICLE IN TO THE DEALER FIVE TIMES. THE DEALE ADVISED THE CONTACT THAT EITHER THEY COULD NOT DUPLICATE THE FAILURE OR THAT THEY HAD REPAIRED IT. ON ONE OCCASION, THE DEALER REINSTALLED A LOOSE LOCK ROD. ON ANOTHER OCCASION, THE DEALER REPROGRAMMED THE SLIDING DOOR MODULE. THE FAILURE MILEAGE WAS 24,000. WHEN THE DOOR MALFUNCTIONED THE WARNING INDICATOR WAS A BELL ALERTING HER THE DOOR OPENED, THERE WERE NO OTHER WARNING INDICATORS. THE FRONT TWO TIRES WERE REPLACED AT 14,000 MILES DUE TO EXCESSIVE WEAR. THE BACK TWO TIRES WERE REPLACED AT 24,000 DUE TO EXCESSIVE WEAR. THE CONTACT STATED AT 37,000 MILES, THE VEHICLE NEEDED FOUR NEW TIRES DUE TO WEAR. THE DEALER SAID THE CAUSE WAS DUE TO THE TIRES NOT HAVING BEEN ALIGNED WHEN THE TIRES WERE REPLACED. THE CONTACT STATED THAT THE BRAKES HAVE HAD TO BE RESURFACED TWICE. SHE HEARD A KNOCKING NOISE IN THE FRONT END OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO DEALER FOUR TIMES. THE DEALER REPLACED TWO STEERING GEARS IN THE STEERING COLUMN. THE DEALER REPLACED STRUTS AND THE STABILIZER BAR, HOWEVER THE KNOCKING NOISE CONTINUED. THE CONTACT HAD THE REPAIR. INVOICES. THE CURRENT MILEAGE WAS 37000.*AK