NHTSA Complaint #10183766 — 2005 MERCURY MARINER TIRES

Complaint Details

ODI Number	10183766
Vehicle	2005 MERCURY MARINER
Component	TIRES
Date of Incident	February 27, 2007
Date Filed	February 27, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE BEEN HAVING PROBLEMS WITH MY VEHICLES AND ALL 4 OF MY TIRES SINCE JULY 06. MY VEHICLE/ STEERING WHEEL/FRONT END IS SHAKING & VIBRATING TERRIBLY. I WAS TOLD BY THREE DIFFERENT AUTHORIZED TIRE/DEALERSHIPS THAT ALL FOUR OF MY TIRES ARE BAD, THEY ARE CUPPED & FEATHERED AND THE TREAD IS NOT GOOD. THE DEALERSHIP WHERE I BOUGHT MY VEHICLE SAYS IT IS NOT THEIR RESPONSIBILITY TO PROVIDE ME WITH NEW TIRES (MY VEHICLE IS STILL UNDER WARRANTY) THE TIRE MANUFACTURER WILL ONLY PAY FOR 1/2 THE RETAIL COST BECAUSE THEY SAY IT IS NOT THEIR PROBLEM EITHER. I AM VERY UPSET. THE VEHICLE IS UNSAFE TO DRIVE, AND I AM AFRAID I AM GOING TO GET HURT OR SOMEONE ELSE WILL., I DO NOT KNOW WHO TO TRUST AND COULD REALLY USE SOME HELP. *NM

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