NHTSA Complaint #10183742 — 2000 JEEP GRAND CHEROKEE

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Complaint Details

ODI Number	10183742
Vehicle	2000 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	January 1, 1901
Date Filed	February 27, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

JEEP GRAND CHEROKEE CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR BRAKE PULSATION PROBLEMS**NAR**CC THE CONSUMER WROTE IN ABOUT 2 JEEPS THAT SHE OWNS. THE CONSUMER STARTED HEARING SOUNDS AT 15 THOUSANDS MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SOFT PEDAL. IT WASN'T UNTIL 46,000 MILES THAT THE ROTORS HAD TO BE RESURFACED. AT 53,000 MILES THE BRAKES BEGAN PULSATING AND THE DEALER RECOMMENDED REPLACING THE ROTORS WHEN THE PADS WERE DUE FOR CHANGE, IN WHICH THE CONSUMER WAS CHARGED FOR THE INSPECTION AND ALSO STATED IT WAS A NORMAL JEEP PROBLEM. THE CONSUMERS SECOND JEEP ALSO NEEDED REAR ROTORS BECAUSE THEY WERE WARPED.(2004 JEEP GRAND CHEROKEE) *JB

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