NHTSA Complaint #10183678 — 2003 CHEVROLET S10

TL*- THE CONTACT OWNS A 2003 CHEVROLET S10 WITH AN ODOMETER READING OF 15800 MILES. THE CONTACT STARTED HAVING PROBLEMS WITH THE VEHICLE AT 1100 MILES WHEN THE BRAKES BEGAN TO MAKE LOUD NOISES. IN AUGUST O 2003 THE CONTACT TOOK THE VEHICLE TO DON HALL CHEVROLET OF ASHLAND KENTUCKY, AND THE SERVICE PERSONNEL DETERMINED THAT THE BRAKE PADS WERE NOT COMPATIBLE WITH THE FACTORY ROTORS, THUS CAUSING THE BRAKES TO MAKE A V LOUD NOISE. THE ROTORS WERE TURNED AND NEW BRAKE PADS WERE INSTALLED. THREE DAYS LATER THE NOISE CONTINUED. A MECHANIC INSTALLED WAGNER BRAKE PADS. THE MANUFACTURER'S PADS INSTALLED AT THE DEALER WERE NOT AS EFFICIENT. AT 11, 000 MILES THE BRAKE PEDAL RATTLED WHEN DRIVING OVER SPEED BUMPS. THE SERVICE PERSONNEL AT MCFARLAND MURRAY CHEVORLET DEALERSHIP OF GRAYSON KENTUCKY REMOVED THE DASHBORAD, AND REPLACED THE BUSHING ON THE BRAKE PEDAL. THEY CONCLUDED THAT THE BRAKE PEDAL ASSEMBLY WAS INCORRECTLY INSTALLED ,AND THE BUSHING WAS DEFECTIVE FROM THE FACTORY INSTALLATION. TWO YEARS LATER THE CONTACT HAD THE SAME PROBLEMS WITH THE BUSHING. THE DEALERSHIP DID NOT WANT TO MAKE THE REPAIRS SINCE IT WAS OUT OF WARRANTY. THE BRAKE ASSEMBLY WAS INSTALLED INCORRECTLY FROM FACTORY AND IT WAS A SAFETY PROBLEM. IN ADDITION, THE TAILGATE CABLES WERE RECALLED AND REPLACED. FINALLY POWER STEERING PUMP WAS REPLACED DUE TO A LEAK. THE COOLER LINE WAS LEAKING, THE OIL PAN GASKET WAS LEAKING AND THE REAR BRAKES WERE REPLACED. UPDATED 03/30/07. *UB